Privacy Policy

Privacy Policy

This privacy policy ("Privacy Policy") explains how we collect, use, share, disclose and protect Personal information about the Users of the Services, (as defined in the Terms &Conditions, which may be accessed via the following weblink https://aucxon.com/#/terms-and-conditions (the "Terms of Use")), the End-Users (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as "you" or "Users" in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.

BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL'S OR ENTITY'S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL'S OR ENTITY'S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

WHY THIS PRIVACY POLICY?

This Privacy Policy is published in compliance with, inter alia:

  • Section 43A of the Information Technology Act, 2000;
  • Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules");
  • Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy states the following:

  • The type of information collected from the Users, including Personal Information (as defined in paragraph 2 below) and Sensitive Personal Data or Information (as defined in paragraph 2 below) relating to an individual;
  • The purpose, means and modes of collection, usage, processing, retention and destruction of such information; and
  • How and to whom Aucxon will disclose such information.

COLLECTION OF PERSONAL INFORMATION

  • Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by Aucxon. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
  • contact data (such as your email address and phone number);
  • demographic data (such as your gender, your date of birth and your pin code);
  • data regarding your usage of the services and history of the services made by or with you through the use of Services;
  • other information that you voluntarily choose to provide to us (such as information shared by you with us through our app, emails or letters.
  • The information collected from you by Aucxon may constitute 'personal information' or 'sensitive personal data or information' under the SPI Rules.
  • "Personal Information" is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
  • The SPI Rules further define "Sensitive Personal Data or Information" of a person to mean personal information about that person relating to:
  • passwords;
  • financial information such as bank accounts, credit and debit card details or other payment instrument details;
  • physical, physiological and mental health condition;
  • biometric information;
  • information received by body corporate under lawful contract or otherwise;
  • visitor details as provided at the time of registration or thereafter; and
  • call data records.
  • Aucxon will be free to use, collect and disclose information that is freely available in the public domain without your consent.

PRIVACY STATEMENTS

  • Accordingly, a condition of each User's use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by Aucxon immediately.
  • An indicative list of information that Aucxon may require you to provide to enable your use of the Services is provided in the Schedule annexed to this Privacy Policy.
  • All the information provided to Aucxon by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that Aucxon may use certain information of yours, which has been designated as Personal Information or 'Sensitive Personal Data or Information' under the SPI Rules, (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates (d) for communication purpose so as to provide you a better way of servicing and for obtaining feedback in relation to the service offferings (e) debugging customer support related issues. Aucxon also reserves the right to use information provided by or about the End-User for the following purposes:
  • Publishing such information on the Website.
  • Contacting End-Users for offering new products or services.
  • Contacting End-Users for taking product and Service feedback.
  • Analyzing software usage patterns for improving product design and utility.
  • Analyzing anonymized usage information for commercial use.
  • If you have voluntarily provided your Personal Information to Aucxon for any of the purposes stated above, you hereby consent to such collection and use of such information by Aucxon. However, Aucxon shall not contact You on Your telephone number(s) for any purpose including those mentioned in this sub-section 4.1(iii), if such telephone number is registered with the Do Not Call registry ("DNC Registry") under the PDPA without your express, clear and un-ambiguous written consent.
  • Collection, use and disclosure of information which has been designated as Personal Information or Sensitive Personal Data or Information' under the SPI Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such use, collection and disclosure as required under applicable law.
  • Aucxon does not control or endorse the content, messages or information found in any Services and, therefore, Aucxon specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against Aucxon relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Aucxon relating to the same.
  • You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through support@aucxon.com. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or Aucxon has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, Aucxon may, at its sole discretion, discontinue the provision of the Services to you. There may be circumstances where Aucxon will not correct, delete or update your Personal Data, including (a) where the Personal Data is opinion data that is kept solely for evaluative purpose; and (b) the Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.
  • If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us through support@aucxon.com. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes. Please note that your withdrawal of consent, or cancellation of account may result in Aucxon being unable to provide you with its Services or to terminate any existing relationship Aucxon may have with you.
  • If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Services, please send us an email at support@aucxon.com.

COOKIES AND TRACKING TECHNOLOGIES

Cookie Basics

A cookie is a small text file that is stored in your web browser that allows Aucxon or a third party to recognize you using a unique identifier.

  • Who sets them: First-party cookies are set by Aucxon. Third-party cookies are set by companies other than Aucxon, such as analytics providers and advertisers.
  • What they do: "Essential" cookies enable services we offer. "Non-essential" cookies help us understand how our services are being used (i.e., analytics) and deliver advertisements. Some cookies may track you across multiple websites you visit (including ones not operated by us) to help deliver advertisements that may be relevant to you.
  • How long they last: Cookies may be either "session" or "persistent." A session cookie expires (i.e., is deleted) when you close your browser. A persistent cookie remains until it expires or you delete the cookies via your browser settings. Expiration dates are set in the cookies themselves and may vary in length, depending on the purpose of the cookie.

Cookies Found on Aucxon Services

We use all types of cookies in our web-based services.

  • Aucxon websites: When you visit a Aucxon website, Aucxon and third parties will set cookies in your browser. Aucxon sets essential cookies to enable certain features and remember your preferences. For example, cookies keep you logged in, allow you to purchase items, and maintain your language and volume settings. Third parties set cookies for both essential and non-essential purposes including analytics (e.g., Google Analytics) and advertising (e.g., Facebook). These third parties may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet, and use that information to provide measurement services and target ads.
  • Aucxon video player: Aucxon's embeddable video player uses first-party cookies that we consider essential to the video player experience. We do not use third-party analytics or advertising cookies when our video player appears on a third-party website. Please note that a third-party website may place cookies of its own. We have no control over third-party websites or the cookies they set.

Managing Cookies

You have the ability to manage cookies through your browser settings. For more information about how to manage cookies, please visit the privacy and security settings in your browser.

INFORMATION SHARING AND DISCLOSURE

  • We may share your Personal Information with third parties only in the manner as described below:
  • We may share your Personal Information with third party service providers that may help us in certain operations such as payment processing, database management, marketing, data analytics, research, surveys, etc. We ensure that these third parties maintain reasonable security practices to safeguard your information.
  • We may share your Personal Information with our corporate affiliates that are subject to this Privacy Policy.
  • We may share your Personal Information with third parties that provide advertising, campaign measurement, online analytics and other services. These third parties may receive or access browsing history, IP addresses, search history, the app you use, cookie information, etc.
  • We may disclose your Personal Information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
  • We may disclose Personal Information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
  • We and our affiliates will share / sell some or all of your Personal Information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information.

SECURITY PRACTICES AND PROCEDURES

  • Our Services are designed to secure your Personal Information. We use reasonable security practices and procedures including administrative, physical security, and technical controls in order to protect your Personal Information.
  • While we implement the above security practices and procedures, we cannot guarantee the security of your information. There is always a risk inherent in the electronic communication of information, particularly in the open Internet environment. Therefore, we recommend that you also take steps to protect your Personal Information by preventing unauthorized access to your password and to your computer.

YOUR RIGHTS

  • You have the right to access, correct, and delete your Personal Information. You also have the right to withdraw your consent to our processing of your Personal Information. However, we may be unable to provide you with certain services if you withdraw your consent.
  • You can exercise these rights by contacting us at support@aucxon.com. We will respond to your request within a reasonable timeframe.

CHILDREN'S AND MINOR'S PRIVACY

We strongly believe in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personal Information from persons under 18 years of age, and no part of our Services are directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access our Services at any time or in any manner. We will take appropriate steps to delete any Personal Information of persons less than 18 years of age.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

AUCXON LOUNGE (OPC) PRIVATE LIMITED
Email: support@aucxon.com
Address: The Executive Zone, Shakthi Towers, 766/1, Anna Salai, Chennai, Tamil Nadu - 600002